Frequently Asked Questions
Do you take returns?
No but if you send us a video with a damaged unopened item we could consider it!
Do you offer discreet shipping?
Yes, we understand the importance of privacy. All our orders are shipped in plain, unmarked packaging to ensure discretion.
How can I contact customer support?
You can reach our customer support team via email at thevault@gmail.com. We're here to help you with any questions or concerns.