Refund Policy – The Vault

All sales are final. Due to the nature of our products, we do not offer refunds, returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase.

If your order arrives damaged, is incorrect, or is missing items, please contact us within 48 hours of delivery so we can review the issue and determine an appropriate resolution.

If a product is covered by our quality guarantee and does not meet our posted testing standards, we will provide a replacement or other appropriate resolution in accordance with that guarantee.

By placing an order, you acknowledge that you have read, understood, and agree to this Refund & Return Policy.